Fresha built its name on free software and a big marketplace. Two things to know in 2026: Fresha now charges a monthly subscription, and it still takes a 20% commission on new clients who find you through its marketplace — on top of payment processing.
Fresha’s marketplace reach is real, but the “free” era is over: it moved to paid subscriptions in 2025, and it still charges 20% (minimum $6) on new clients booked through the marketplace, plus its own card-processing fee.
ChairPilot Pro is a flat monthly price with no marketplace commission. The clients you market to and bring in are 100% yours.
| Feature | ChairPilot Pro | Fresha |
|---|---|---|
| Built for | Salons, barbershops, spas & pet groomers | Salons & spas (marketplace) |
| Pricing | $49/mo per location — every core feature included | ~$19.95/mo + ~$14.95 per team member |
| New-client marketplace commission | None | 20% (min $6) on new marketplace clients |
| Pricing stability | Flat & transparent | Moved from free to paid in 2025 |
| POS & retail | Yes — built in | Yes |
| Memberships & gift cards | Yes — included, auto-billed monthly | Yes |
| Loyalty & reviews | Yes — points redeemed at checkout, Google review requests | Reviews via marketplace |
| Email + SMS marketing | Yes — included, one-click unsubscribe | Paid blasts |
| Multi-location | Yes — $49/mo per location, unlimited staff | Yes |
No marketplace commission. The clients you market to and bring in are yours, with no per-client cut taken off the top.
Clients book on a page with your name on it, not a marketplace listing beside your competitors.
A flat plan that doesn’t suddenly change models — what you see is what you pay.
Isn’t Fresha free?
Not anymore — Fresha moved to paid subscriptions in 2025, and it still charges a 20% commission on new clients booked through its marketplace. ChairPilot is a flat monthly price with no marketplace commission.
Does ChairPilot charge a commission on new clients?
No. There’s no marketplace, so there’s no new-client commission — you pay your flat subscription.
Can I move over from Fresha?
Yes — add your services and clients and you can go live the same day.
Start your free 7-day trial — flat pricing, your own booking page, zero marketplace commission.